blue-all-over.co.uk IT Support & Design – Knowall

17Sep/18Off

Securing your data is never easier

As technology becomes more sophisticated, so too do those determined to hack their way through to your personal information making the act of protecting such information and that of your clients, even more difficult and significantly more important.  Cyberattacks have made victims of Equifax, GitHub, BadRabbit and more resulting in a loss of BILLIONS in loss of productivity as well as financial repercussions thereof. And according to the cybersecurity experts, the rate and severity of these attacks will only continue to spiral out of control. Online Trust Alliance stated that 2017 was the harshest year yet for data breaches and cyber incidents, with the gigantic increase in ransomware leading to close on double the number (160 000) of cyberattacks in 2016 (82 000).

Small and medium, start up and entrepreneurial business owners must wonder how soon their own data and information will be accessed and destroyed or sold for profit. And you can’t be blamed for thinking that way. Even though the incidents of cyberattacks has been lavishly reported through the media, it is often surprising to find out that companies are not taking this threat as seriously as they should. Where in a matter of milliseconds, everything that your business operates on a daily basis on, can vanish before your eyes. And recovery will certainly cost you, if it is even at all possible to recover the information which you have lost.

Sage Cloud is an answer to those who are aware enough to be concerned about cyberattacks within their business. Only the latest, up to the minute technologies have the capacity to combat these attacks. Often times when businesses are looking for solutions, they consider the traditional approach of desktop-hosted software which is far easier to hack than encrypted cloud-based technology which is your most viable alternative.

Utilising Sage Cloud means that companies can avoid the previously high costs partnered with setting up of new technology on local hardware devices, eliminating the need for on-site servers and other technology which has previously been required. High enterprise server technology from UK-based locations ensure that your business and all of your employees are able to access the cloud which is high performance technology, from any device in any location, using a wide-ranging array of underlying resources, faster and more efficiently than ever before. No fail access ensures productivity and performance at all times. Discounting the savings which will be enjoyed as a result of eliminating hardware costs, there is the added benefit of avoiding large and on-going amounts of financial outlay for localised IT support as well as supplier expenses.

Securing your data is never easier as back-ups are performed regularly and servers are automatically maintained at no added expense to, or intervention by the user. And data is completely isolated and contained for each individual enterprise ensuring absolute security, provided by your hosts, Knowall IT.

18Aug/18Off

Windows 10 remote apps fix instructions

Windows 10 is unlike any Windows version that has preceded it. However as innovative and dynamic as the Window platforms are, they are not without their issues. This is mostly as the result of the ever changing needs and functionality that Windows is providing.

Microsoft describes Windows 10 as a service and by this they mean that the service will be better once software updates have been performed. This is similar to the updates that your phone does. It updates the service capability every so often to bring its customers the latest version of the software thereby giving immediate access to the best that the product has to offer. To this end the lastest Windows Update we have been receiving calls regarding the below error. This is caused by a windows update corrupting the RDS fix we have been deploying to fix the various issues Windows has with RDS currently.

RDS Active X Error

  1. Download the EXE fix – http://knowall.net/CloudFix_x86_x64.exe
  2. Right click – *RUN as Administrator

CLICK HERE – IF YOU REQUIRE ASSISTANCE WITH REMOTEAPPS

[UPDATE]

“We have found out that it is a known issue and our internal team is working on it.

EVENT_SYSTEM_FOREGROUND comes too soon on the server. We end up sending the incorrect z-order to the client because in some scenarios the z-order calculation has not completed before we send it. A race condition exists in RemoteApp when a window is activated resulting in the activated window opening behind the previous foreground window. After the RemoteApp widow is activated, RdpShell.exe checks the server z-order before win32k.sys finishes computing the new z-order. When this condition occurs, Rdpshell.exe sends the wrong z-order instructions to mstsc.exe on the client. This fix introduces timer code to cause RdpShell.exe to wait for win32k.sys to finish computing the z-order before sending the new z-order to the client.

The fix is likely to get released by March or April.

I will provide you with the update, as and when if there is any.”

Also:
“I’ve been informed by Microsoft Support that the the hotfix currently is scheduled for release at March 21st.”
https://social.technet.microsoft.com/Forums/en-US/cdf12bbc-ff78-4d6e-9e12-63f99ae4d511/w10-1709-remoteapp-popups-hidden-behind-main-window?forum=winserverTS

19Jan/18Off

SWYX Award Winning Business VoIP System

Knowall IT own and manage all of their own hardware therefore able to guarantee any service provided for your organisation at greatly improved performance levels, over existing solutions. They are 100% customer focused and understand all company’s requirements vary and therefore build bespoke environments tailored for each client.

Knowall have a wide service offering and products and ensure they meet every client’s expectations. They will assist by converting your existing Sage software to Sage Cloud Hosting. Hosting Sage in the cloud has many benefits such as having access anywhere, anytime - always available! Sage Hosting is safe, secure & easy to convert.

New ways of communicating are emerging every day with ever changing technology. New technology and devices make additional demands on organisations and employees. Take the stress off the staff with our standardised, user-friendly and efficient solution combining all these channels.

Why SWYX?

SWYX is a complete solution that is fully customisable meeting business demands and the needs of small to medium sized businesses. This integrated communication solution intelligently links all forms of business communication into a platform with a uniform user interface.

Contact Knowall for a FREE demo today!

21Nov/12Off

Knowall IT Cloud customers benefit from a bespoke intranet

Hybrid Cloud Computing from Knowall Managed IT Support London

Our Hybrid Cloud solution provides a redundant and reliable platform to gain quick access to data and applications whether onsite at the office or working from a remote location. This is achieved by housing the data and applications centrally within our secure, high availability, cloud infrastructure located at our purpose built data center while replicating data to a local server onsite. All our cloud customer benefit from a bespoke intranet:

Benefits of Hybrid cloud computing

  • Anytime, anywhere access to company data, email and applications
  • Lower capital investment – no need to purchase new server hardware and software. IT becomes an operating expense.
  • Continuous availability – system hosted on secure high availability fully redundant Cloud infrastructure.
  • Highly scalable (up and down) to meet the changing requirements of the business.
6Apr/110

IT Support

Knowall IT provides you with an outsourced IT support department. We aim to give high quality, proactive, responsive & cost effective IT solutions and support engineers…

Our core objective is to provide your business with a stable IT infrastructure and reliable support system. Working with Knowall IT ensures that the day to day hassle and worry about your IT systems is eliminated meaning you are able to focus on your business rather than worry about your IT.

Working with Knowall IT will:

  • Free up your time so you can concentrate on running your business
  • Guarantee to save you money by consolidating your IT spend
  • Will increase employee productivity by ensuring 100% uptime of systems
Knowall IT provides you with an outsourced IT support department. We aim to give high quality, proactive, responsive & cost effective IT solutions and support engineers… Our core objective is to provide your business with a stable IT infrastructure and reliable support system. Working with Knowall IT ensures that the day to day hassle and worry about your IT systems is eliminated meaning you are able to focus on your business rather than worry about your IT.

Working with Knowall IT will:

  • Free up your time so you can concentrate on running your business
  • Guarantee to save you money by consolidating your IT spend
  • Will increase employee productivity by ensuring 100% uptime of systems

Knowall IT provides you with an outsourced IT support department. We aim to give high quality, proactive, responsive & cost effective IT solutions and support engineers…

Our core objective is to provide your business with a stable IT infrastructure and reliable support system. Working with Knowall IT ensures that the day to day hassle and worry about your IT systems is eliminated meaning you are able to focus on your business rather than worry about your IT.

Working with Knowall IT will:

  • Free up your time so you can concentrate on running your business
  • Guarantee to save you money by consolidating your IT spend
  • Will increase employee productivity by ensuring 100% uptime of systems
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